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Learning and performance support
Submitted By:
Kineo
This paper explores the issues of learning and performance support. There has been a great deal of interest in recent years in the concept of performance support systems. In essence, this means providing all the knowledge a person needs to carry out a task without interrupting their workflow. Not surprisingly, it’s often referred to as workflow learning and in the e-learning world it has been dominated by the growing interest in embedding just-in-time systems and procedural hints and tips.